Have a question? We're here to help.


  • Q: If I use a mail-order pharmacy, can I still save money on my eligible pancreatic enzymes?
    A: Yes. You can use your loyalty card every time you refill your prescription and save money on your copay.
  • Q: What is the Savings Request Form?
    A: The Savings Request Form is something you use only if the pharmacy does not process your claim with the loyalty card. Fill out the Savings Request Form and mail, fax, or email it with a copy of the pharmacy receipt using the contact information listed on the form. Be sure to complete all sections, as incomplete information will delay reimbursement.
  • Q: Help! I am having trouble logging in to the LIVE2THRIVE website. What do I do?
    A: If you forgot your user ID and/or password, you can recover your lost credentials.


To inquire about the LIVE2THRIVE® Program, please call customer service. Representatives are available Monday through Friday, 9:00 AM to 5:00 PM ET. Spanish-speaking representatives are available.
Tiene a su disposición representantes que hablan español.


English and Español

Save Money. Earn Points. Get Rewards.*

The LIVE2THRIVE® Program offers all this and more for eligible patients with cystic fibrosis


Join Now and Experience the Features
of the LIVE2THRIVE Program*

As a LIVE2THRIVE member, the following offerings will be available to you:

Free Vitamins & Supplements

Members with a prescription for an eligible Nestlé Health Science pancreatic enzyme may be able to get a free monthly supply of vitamins and supplements of their choice. Learn More

Copay Assistance

Members may save on their prescription for an eligible Nestlé Health Science pancreatic enzyme. Members can use their LIVE2THRIVE loyalty card at the pharmacy. Restrictions apply.* Learn More

Diet & Nutrition Information

Get access to CF-specific educational articles and nutritional guidance, including tips on weight gain and high-calorie recipes. Members have the option to save their favorite recipes in a recipe box. Learn More

Loyalty Rewards

Members can earn points and be eligible to redeem them for a variety of reward items that help support their nutritional and respiratory health. Learn More

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