Have a question? We're here to help.

FAQs

  • Q: If I use a mail-order pharmacy, can I still save money on my eligible pancreatic enzymes?
    A: Yes. You can use your loyalty card every time you refill your prescription and save money on your copay.
  • Q: What is the Savings Request Form?
    A: The Savings Request Form is something you use only if the pharmacy does not process your claim with the loyalty card. Fill out the Savings Request Form and mail, fax, or email it with a copy of the pharmacy receipt using the contact information listed on the form. Be sure to complete all sections, as incomplete information will delay reimbursement.
  • Q: Help! I am having trouble logging in to the LIVE2THRIVE website. What do I do?
    A: If you forgot your user ID and/or password, you can recover your lost credentials.

CALL CENTER

To inquire about the LIVE2THRIVE® Program, please call customer service. Representatives are available Monday through Friday, 8:30 AM to 5:00 PM ET. Spanish-speaking representatives are available.
Tiene a su disposición representantes que hablan español.

1.888.936.7371

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Living with cystic fibrosis (CF), or caring for someone with CF, can come with many challenges. We’ve created the LIVE2THRIVE® Program to give you support.

Become a LIVE2THRIVE member today!*

Members of the program are eligible to receive:

  • Free Vitamins & Supplements
  • Copay Assistance
  • Loyalty Rewards
*Restrictions apply. See full Terms, Conditions, and Eligibility Criteria here.

The LIVE2THRIVE loyalty card

Once enrolled in the LIVE2THRIVE Program, patients with commercial insurance coverage may be eligible to save on their copay for eligible pancreatic enzymes. Eligible commercially insured patients up to 24 months of age may receive their eligible Allergan pancreatic enzymes for free. Eligible patients may pay as little as ZERO dollars out-of-pocket ($0 copay).*

Restrictions apply.
*Maximum savings limit of $1500 per 30-day prescription or $4500 per 90-day prescription. (Any savings more than $1500 can only be applied to 90-day prescriptions with the submission of the Savings Request Form on www.LIVE2THRIVE.org.) Check with your pharmacist for copay discount. Patient out-of-pocket expense may vary. Offer not valid for patients enrolled in Medicare, Medicaid, or other federal or state healthcare programs or patients without commercial prescription drug insurance. Program expires June 30, 2017. Please see full program Terms and Conditions. By using this card, you understand and agree to comply with the full Terms and Conditions of this offer.

Who can join?

The LIVE2THRIVE Program is available to eligible patients who are taking an eligible Allergan pancreatic enzyme prescription. Talk to your doctor to find out which pancreatic enzymes are eligible for this program.

Here's how to join:

  1. 1 Once you have received a prescription from your doctor for an eligible pancreatic enzyme, you can sign up in 1 of 2 ways:
    1. Register now. You'll receive a temporary loyalty card via email while waiting for your official card in the mail
      OR
    2. Pick up a LIVE2THRIVE brochure at your local CF center. There will be a card attached to the brochure and you can use the number on the back of the card to join. Keep the card after you register—this is your loyalty card. Use it at the pharmacy after registering for the LIVE2THRIVE Program
  2. 2 If you qualify for the LIVE2THRIVE Program, you will be eligible to choose your free vitamins and nutritional supplements.
  3. 3 Once you are a part of the LIVE2THRIVE Program, start earning points by taking the quizzes throughout the site and by adhering to your pancreatic enzyme therapy. Redeem your points by choosing from a variety of reward items that can help support your nutritional and respiratory health.

Please see your card for full Terms, Conditions, and Eligibility Criteria. If you have any questions about the LIVE2THRIVE loyalty card, please call 1.888.936.7371. Spanish-speaking representatives are available. Tiene a su disposición representantes que hablan español.

Eligibility limitations

The LIVE2THRIVE Program is not available to patients without commercial prescription drug insurance or patients who are on Medicare, Medicaid, VA, DOD, or Tricare, or participating in any other state or federally subsidized pharmacy benefit program or where otherwise prohibited by law. See full Terms, Conditions, and Eligibility Criteria.

Free vitamins & supplements available for LIVE2THRIVE Program members

It can be hard for some people with CF to get the vitamins and nutrients their bodies need. By registering for the LIVE2THRIVE Program, you become eligible to receive a free monthly supply of vitamins and supplements. You will have the option to choose 1 product from each group below:

  • 1 type of fat-soluble vitamin
  • 1 type of vitamin D3
  • 1 type of supplement

PLEASE NOTE: Talk to your doctor about which vitamin and nutritional supplement may be right for you or your loved one. All decisions regarding patient care must be made with a healthcare provider, considering the unique characteristics of the patient.

Loyalty rewards available for LIVE2THRIVE Program members

The rewards program can help you learn more about CF. While you're learning, you're also earning points for rewards.

You will earn points by taking quizzes and adhering to your pancreatic enzyme therapy. On your birthday, you'll receive 100 points. Redeem your points by choosing from a variety of reward items that can help support your nutritional and respiratory health.


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