Have a question? We're here to help.

FAQs

  • Q: If I use a mail-order pharmacy, can I still save money on my eligible pancreatic enzymes?
    A: Yes. You can use your loyalty card every time you refill your prescription and save money on your copay.
  • Q: What is the Savings Request Form?
    A: The Savings Request Form is something you use only if the pharmacy does not process your claim with the loyalty card. Fill out the Savings Request Form and mail, fax, or email it with a copy of the pharmacy receipt using the contact information listed on the form. Be sure to complete all sections, as incomplete information will delay reimbursement.
  • Q: Help! I am having trouble logging in to the LIVE2THRIVE website. What do I do?
    A: If you forgot your user ID and/or password, you can recover your lost credentials.

CALL CENTER

To inquire about the LIVE2THRIVE® Program, please call customer service. Representatives are available Monday through Friday, 8:30 AM to 5:00 PM ET. Spanish-speaking representatives are available.
Tiene a su disposición representantes que hablan español.

1.888.936.7371

English and Español
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Registration

  • 1 Identification
  • 2 Eligibility Checklist
  • 3 Contact Information
  • 4 Vitamin & Supplements Selection
  • 5 Review
Do you have a commercial prescription drug insurance plan and a prescription for an eligible Allergan pancreatic enzyme? (Please call 1.888.936.7371 if you have questions about which pancreatic enzymes are eligible.)

Are your prescriptions paid for in part or full under any state or federally funded programs, including but not limited to Medicare or Medicaid, Medigap, VA, DoD, or Tricare?

The LIVE2THRIVE® card is not valid for prescriptions purchased without commercial prescription drug insurance or under Medicaid, Medicare, or similar federal, state or other government-funded benefit programs. Should you no longer have commercial prescription drug insurance or begin receiving benefits from a federal, state or government-funded program at any time, you will no longer be eligible to participate in the LIVE2THRIVE Program. We may contact you by phone or mail periodically in order to verify that your eligibility for the program has not changed. Do you agree with this statement?

Date of birth
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This site requires that you submit personal health and contact information in order to enroll yourself or a patient you are a caregiver for in the Allergan LIVE2THRIVE Program. As the individual enrolling in the Program, by clicking on “I Accept” below, you are confirming that you are 18 years of age or older and read and understand the Terms of Use and the Privacy Statement of Allergan, that you understand that submission of personal health and contact information is required for participation in the Program, that you authorize Allergan or its designee to utilize the personal health and contact information provided by you for the purpose of providing you with the benefits of the Program and otherwise fulfilling the objectives of the Program and you are freely providing this information to meet eligibility criteria for participation. If you are a caregiver to a patient, you are representing that you are duly authorized to provide this information, are freely providing it, and are authorized to receive the benefits of the Program on behalf of the patient. Program benefits include the fulfillment of costs savings for prescriptions through the use of the LIVE2THRIVE Loyalty Card, fulfillment of nutritional supplements and other products or materials as rewards for specified levels of participation, and delivery of patient education, Program updates, refill reminder and alerts, and other promotional materials by Allergan its designee. You agree that such benefits can be sent to you via direct mail or email, or through telephone communication. By clicking “I Accept” below, or by using this site, you are authorizing Allergan or its designee to contact you by telephone, direct mail or email in order to receive the benefits. As the individual enrolling the patient or as the patient, you agree that you are 18 years of age or older and responsible for maintaining the confidentiality of the User Name and Password required for access to this site.


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