Have a question? We're here to help.

FAQs

  • Q: If I use a mail-order pharmacy, can I still save money on my eligible pancreatic enzymes?
    A: Yes. You can use your loyalty card every time you refill your prescription and save money on your copay.
  • Q: What is the Savings Request Form?
    A: The Savings Request Form is something you use only if the pharmacy does not process your claim with the loyalty card. Fill out the Savings Request Form and mail, fax, or email it with a copy of the pharmacy receipt using the contact information listed on the form. Be sure to complete all sections, as incomplete information will delay reimbursement.
  • Q: Help! I am having trouble logging in to the LIVE2THRIVE website. What do I do?
    A: If you forgot your user ID and/or password, you can recover your lost credentials.

CALL CENTER

To inquire about the LIVE2THRIVE® Program, please call customer service. Representatives are available Monday through Friday, 8:30 AM to 5:00 PM ET. Spanish-speaking representatives are available.
Tiene a su disposición representantes que hablan español.

1.888.936.7371

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Your teen years can be challenging as you start to become more independent. This can be especially true for teens with CF. You'll go through many changes during these years as you grow emotionally, physically, mentally, and socially. There's a lot to juggle between school, sports, dates, prom, and planning for the future. Sometimes you may want to ignore the fact that as a growing teen with CF, your nutritional needs are high. It is important to take care of your body now. How you take care of your body now can impact your health for the rest of your life.1

Reference: 1. Nutrition: for teens with cystic fibrosis. Cystic Fibrosis Foundation website. https://www.cff.org/PDF-Archive/Nutrition-for-Teens/. Accessed May 1, 2016.

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