Have a question? We're here to help.

FAQs

  • Q: If I use a mail-order pharmacy, can I still save money on my eligible pancreatic enzymes?
    A: Yes. You can use your loyalty card every time you refill your prescription and save money on your copay.
  • Q: What is the Savings Request Form?
    A: The Savings Request Form is something you use only if the pharmacy does not process your claim with the loyalty card. Fill out the Savings Request Form and mail, fax, or email it with a copy of the pharmacy receipt using the contact information listed on the form. Be sure to complete all sections, as incomplete information will delay reimbursement.
  • Q: Help! I am having trouble logging in to the LIVE2THRIVE website. What do I do?
    A: If you forgot your user ID and/or password, you can recover your lost credentials.

CALL CENTER

To inquire about the LIVE2THRIVE® Program, please call customer service. Representatives are available Monday through Friday, 8:30 AM to 5:00 PM ET. Spanish-speaking representatives are available.
Tiene a su disposición representantes que hablan español.

1.888.936.7371

English and Español
X

About 90% of people with CF will also develop exocrine pancreatic insufficiency. EPI is a condition in which the pancreas can't digest food properly. The pancreas is an organ that plays a very important role in digestion. When the pancreas can't do its job—break down fats, proteins, and carbohydrates (carbs)—the body can't absorb the nutrients it needs for healthy growth and development. As a result, when the food isn't broken down into small enough molecules, it can stay in the small bowel, causing frequent diarrhea. This is one of the main symptoms of EPI. Other symptoms of EPI include1-4:

Become a LIVE2THRIVE member today!*

Members of the program are eligible to receive:

  • Free Vitamins & Supplements
  • Copay Assistance
  • Loyalty Rewards
  • Weight loss
  • Foul, greasy-smelling stools (steatorrhea)
  • Gas and bloating
  • Stomach pain
The pancreas is about 6 inches long and shaped like a flat pear. It is surrounded by the stomach, small intestine, liver, spleen, and gallbladder.5

The information in this section is intended for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your qualified healthcare provider with any questions you may have regarding a medical condition.

How many people with CF also develop EPI?2

About 90% of people with CF also have EPI. Here is the breakdown:
  • Almost 50% of infants with CF have EPI at birth
  • Another 25% of infants with CF develop EPI within 6 months of being born
  • An additional 15% of people with CF develop EPI in late childhood or early adulthood

Testing and diagnosis6

EPI can be tough to test for and diagnose since it is linked with many other conditions, the most common being CF and chronic pancreatitis. The following tests are commonly used to help diagnose EPI:
  • Stool tests
  • Blood tests
  • Endoscopic retrograde cholangiopancreatography (ERCP). This test uses a flexible tube that goes through your mouth and into your stomach to take pictures of the pancreas to look for damage

Treatment for EPI2,4

EPI is most often treated with pancreatic enzyme replacement therapy (PERT). Pancreatic enzymes are needed to help properly digest proteins, fats, and carbs. In addition, pancreatic enzymes help people with EPI gain weight and absorb nutrients. For children and adults, pancreatic enzymes should be taken during each meal or snack, while infants should receive pancreatic enzymes prior to feeding. All pancreatic enzymes should be taken at a dose that is recommended by your CF care team.
References: 1. Managing EPI and cystic fibrosis. Everyday Health website. http://www.everydayhealth.com/hs/exocrine-pancreatic-insufficiency/managing-epi-cystic-fibrosis/. Accessed May 1, 2016. 2. Pancreatic exocrine insufficiency. Part 1 of 2: pathogenic and diagnostic considerations. Gastroenterology & Endoscopy News website. http://www.gastroendonews.com/download/Pancre_CaPart1GENSE12_WM.pdf. Accessed May 1, 2016. 3. What is exocrine pancreatic insufficiency? Everyday Health website. http://www.everydayhealth.com/health-report/exocrine-pancreatic-insufficiency/what-is-epi.aspx. Accessed May 1, 2016. 4. Nutrition: pancreatic enzyme replacement in people with cystic fibrosis. Cystic Fibrosis Foundation website. https://www.cff.org/PDF-Archive/Pancreatic-Enzyme-Replacement/. Accessed May 1, 2016. 5. What is the pancreas? Pancreatic Cancer Action Network website. http://www.pancan.org/section-facing-pancreatic-cancer/learn-about-pan-cancer/what-is-the-pancreas/. Accessed May 1, 2016. 6. Diagnosing exocrine pancreatic insufficiency. Everyday Health website. http://www.everydayhealth.com/health-report/exocrine-pancreatic-insufficiency/epi-diagnosis.aspx. Accessed May 1, 2016.

Earn rewards for reading articles and taking quizzes!

Join now and explore the features of the LIVE2THRIVE Program*

  • Free Vitamins & Supplements
  • Copay Assistance
  • Loyalty Rewards
*Restrictions apply. See full Terms, Conditions, and Eligibility Criteria here.
Previous Article Cystic Fibrosis–Related Diabetes (CFRD)
Next Article Ways to Save With CF

You are now leaving www.LIVE2THRIVE.org. Allergan is not responsible for content on any third-party websites.

Continue