The Live2Thrive® site now requires a password.
If you have an account, but don't have a password, create one here.

Have a question? We're here to help.

FAQs

  • Q: If I use a mail-order pharmacy, can I still save money on my eligible pancreatic enzymes?
    A: Yes. You can use your loyalty card every time you refill your prescription and save money on your copay.
  • Q: What is the copay rebate form?
    A: The copay rebate form is something you use only if the pharmacy does not process your claim with the loyalty card. Fill out the rebate form and mail, fax, or email it with a copy of the pharmacy receipt using the contact information listed on the form. Be sure to complete all sections, as incomplete information will delay reimbursement.
  • Q: Help! I am having trouble logging in to the Live2Thrive website. What do I do?
    A: If you forgot your user ID and/or password, you can recover your lost credentials.

CALL CENTER

To inquire about the Live2Thrive® Program, please call customer service. Representatives are available Monday through Friday, 8:30 am to 5:00 pm ET. Spanish-speaking representatives are available.
Tiene a su disposición representantes que hablan español.

1-888-936-7371

English and Español
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